Front Desk Receptionist

Summit Spine & Joint Centers; Athens (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Summit Spine & Joint Centers is seeking a motivated Front Desk Receptionist for a full-time position at their Athens location. The role involves patient interaction, managing check-ins and check-outs, handling copayments and insurance verification, and supporting clinical duties in an ambulatory surgery center.

Applicants should have excellent communication skills, a willingness to travel, and ideally possess one year of clinical experience. This position offers opportunities for growth within our expanding network across Georgia and beyond.

Qualifications

• 1-year clinical experience is preferred.
• Experience using eClinicalWorks or similar EHR systems is a plus.
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

• Communicate directly with patients and their needs.
• Greeting patients and checking them in.
• Collect copay and verify insurance.
• Assist patients with scheduling and referrals.
• Effectively process messages between patients and administration.
• Report to office manager and/or practice administrator.

Skills

Excellent communication skills

Problem-solving

Multitasking in a fast-paced environment

Detail-oriented

Willingness to travel to other locations

Comfortable handling blood

Ability to lift 45 pounds

Education

Bachelor's Degree or equivalent experience

1-year clinical experience preferred

Tools

eClinicalWorks or other EHR system

Job description

Company Overview

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi‑state spine and joint care organization providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include IPS in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. We are committed to collaboration, high‑quality patient‑centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Job Description Summary

Under general supervision of a licensed provider, the Front Desk Receptionist must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. The role requires excellent communication skills, problem‑solving, and multitasking in a fast‑paced practice. The individual will gain skill and knowledge of organization policies and procedures in support of the department.

This full‑time, benefited position reports to the Front Desk Operations Manager. It primarily covers the region 12 clinic locations (see below) and is subject to change based on coverage/business needs and ASC operating hours.

Region 12 Operating Schedule

• Athens (ASC): Monday - Friday 8am‑5pm
• Commerce: Mon./Tues. 8am‑5pm

Responsibilities

• Communicating directly with patients and their needs
• Greeting patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out patients: scheduling, referring, verifying prescription based on individual needs
• Assisting patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Reporting to office manager and/or practice administrator

Skills And Abilities

• Willingness to travel to other locations
• Willingness to assist in the Ambulatory Surgery Centers
• Ability to lift 45 pounds
• Responsive and comfortable with seeing and handling blood
• Detail‑oriented
• Willingness To Cross‑train On All Other Clinical Responsibilities

Education And Experience

• 1‑year Clinical Experience Preferred
• Experience using eClinicalWorks or other EHR system preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience