Front Desk Reception

JCC Association of North America; Worcester (MA); On-site; USD 23,000 - 28,000; Part time

Job summary

The Worcester JCC is hiring for part-time Front Desk Reception positions in Worcester, MA. Shifts are 5am–9:30am, Monday through Friday, with additional weekend coverage.

You will welcome guests, direct visitors, answer calls and emails, process memberships and registrations, and help keep the reception area orderly. Ideal candidates are proficient with Microsoft 365 or Google Workspace, can multitask, communicate clearly, and manage time effectively.

Qualifications

• Proficiency with office software such as Microsoft 365 or Google Workspace.
• Experience with office equipment including printers and copiers.
• Ability to multitask to assist multiple people as needed.
• Strong written and verbal communication skills.
• Time management skills and the ability to prioritize work.

Responsibilities

• Welcoming guests when they enter the JCC.
• Directing visitors to the appropriate employee and office.
• Providing basic information to callers or escalating the issue to appropriate staff.
• Performing transactions such as membership enrollments, program registrations and sales.
• Answering, screening and forwarding incoming phone calls and emails.
• Tidying the reception area and restocking supplies, such as paper or pens.
• Receiving, sorting and distributing daily mail and deliveries.
• Maintaining office security by following safety procedures and controlling access.

Skills

Office software proficiency

Experience with office equipment

Multitasking

Written and verbal communication

Time management

Tools

Printers

Copiers

Job description

Location and Job Title:

Front Desk Reception
Worcester JCC
633 Salisbury Street
Worcester, MA 01609

Principal Responsibilities:

The Worcester JCC is seeking qualified candidates to fill multiple, part-time roles at the JCC. In particular, we are looking for candidates able to work from 5am-9:30am, Monday-Friday and multiple weekend shifts.

Duties include:

• Welcoming guests when they enter the JCC
• Directing visitors to the appropriate employee and office
• Providing basic information to callers or escalating the issue to appropriate staff
• Performing transactions such as membership enrollments, program registrations and sales
• Answering, screening and forwarding incoming phone calls and emails
• Tidying the reception area and restocking supplies, such as paper or pens
• Receiving, sorting and distributing daily mail and deliveries
• Maintaining office security by following safety procedures and controlling access

Minimum Qualifications:

• Proficiency with office software, such as Microsoft 365 or Google Workspace
• Experience with office equipment, including printers and copiers
• Ability to multitask to assist multiple people as needed
• Strong written and verbal communication skills
• Time management skills and the ability to prioritize work

Salary:

Under $25,000

Agency Information:

The Worcester JCC provides approximately 3000 members and community guests with the highest quality educational, health, wellness, social, and recreational programs for people of all ages, guided by Jewish values and culture in an environment that is safe, welcoming, and respectful to all.