Early-Shift Front Desk & Member Services

Jewish Community Center Works; Worcester (MA); On-site; USD 20,000 - 24,000; Part time

Job summary

The Worcester JCC is seeking qualified candidates for multiple part-time front desk roles at the Worcester JCC. Positions require early morning hours (5am-9:30am) Monday–Friday and weekend shifts.

Responsibilities include greeting guests, directing visitors, handling inquiries, processing memberships and program registrations, answering calls and emails, and maintaining a tidy, secure reception area.

Qualifications

• Proficiency with Microsoft 365 or Google Workspace.
• Experience with printers and copiers.
• Ability to multitask to assist multiple people as needed.
• Strong written and verbal communication skills.
• Time management skills and the ability to prioritize work.

Responsibilities

• Welcoming guests when they enter the JCC.
• Directing visitors to the appropriate employee and office.
• Providing basic information to callers or escalating issues.
• Performing transactions such as membership enrollments, program registrations and sales.
• Answering, screening and forwarding incoming phone calls and emails.
• Tidying the reception area and restocking supplies.
• Receiving, sorting and distributing daily mail and deliveries.
• Maintaining office security by following safety procedures and controlling access.

Skills

Office software

Printer & copier experience

Multitasking

Written & verbal communication

Time management

Job description

The Worcester JCC is seeking qualified candidates for multiple part-time front desk roles at the Worcester JCC. Positions require early morning hours (5am-9:30am) Monday–Friday and weekend shifts.

Responsibilities include greeting guests, directing visitors, handling inquiries, processing memberships and program registrations, answering calls and emails, and maintaining a tidy, secure reception area.