Front Desk/Ranger

Equity LifeStyle Properties, Inc.; Cloverdale (CA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacations

Holidays and sick time

Job summary

Dormont Manufacturing Co is seeking a Front Desk/Ranger in Cloverdale, California. This position involves greeting guests, processing check-ins, and ensuring the safety of guests and property. Ideal candidates should possess strong customer service skills, problem-solving abilities, and a valid driver's license.

Applicants will work in a collaborative environment and must be able to handle various responsibilities, including monitoring property issues and enforcing rules. A comprehensive benefits package, including medical and dental plans, is offered.

Qualifications

• Ability to thrive in a collaborative team environment.
• Exceptional customer service and communication skills.
• Valid driver’s license, good driving record, and current auto insurance.

Responsibilities

• Greet customers and guests upon arrival.
• Process check-ins to the campground and cabins.
• Patrol the grounds and ensure guest safety.
• Take camping reservations and check people in and out.

Skills

Customer service skills

Problem-solving

Team collaboration

Communication skills

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk/Ranger in Cloverdale, California.

Job Summary:

Are you passionate about making a positive difference in customer’s lives? Do you find it rewarding to help guests? Do you have a talent for understanding a guest’s unique needs and finding a solution? If so, apply today!

What you’ll do:

The Guest Relations position includes greeting customers and guests upon arrival, processing check‑ins to the campground and cabins, patrol of the grounds, answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law.

Your job will include:

• Monitor the property with a keen eye for any property issues or potential problems.
• Ensure that the property is properly secured.
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate if access is acceptable.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and items at the store.
• Prioritize guest safety and happiness.
• And other duties and responsibilities as may be assigned.

Skills & experience you need:

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to work shift work, weekends, holidays and on‑call on a regular basis.

Estimated Compensation: $17/hr

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of CA, WA, NY, and CO, is:

$17.00 - $17.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.