Ranger (Guest Relations)

Equity LifeStyle Properties, Inc.; Oregon House (CA); On-site; USD 19,207 - 27,355; Full time

Benefits offered by this job

Onsite RV space available

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sick time

Job summary

A leading property management company is seeking a Ranger (Guest Relations) in Oregon House, California. This position involves monitoring the campground, ensuring guest compliance, and providing exceptional customer service. Ideal candidates will have a high school diploma, strong problem-solving skills, and experience in security or law enforcement. Onsite RV space is available, and the role offers a competitive hourly wage of $16.90 with benefits including medical, dental, and retirement plans.

Qualifications

• High school diploma or equivalent is required.
• Ability to thrive in a collaborative team environment.
• Exceptional customer service and communication skills.

Responsibilities

• Monitor the property for any issues or potential problems.
• Ensure that guests comply with resort rules.
• Perform routine patrols of the campground.

Skills

Customer service skills

Judgment and problem-solving

Team collaboration

Basic math and reading skills

Communication skills

Education

High school diploma or equivalent

Job description

Ranger (Guest Relations)

Join to apply for the Ranger (Guest Relations) role at Equity LifeStyle Properties, Inc.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Ranger (Guest Relations) in Oregon House, California.

What You'll Do

The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law.

Your Job Will Include

• Monitor the property with a keen eye for any property issues or potential problems.
• Ensure that the property is properly secured.
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary.
• Monitor all incoming guests through the campground gate and validate if access is acceptable.
• Perform routine patrols, golf cart and rental inspections.
• Take camping reservations, check people in and out and sell day passes and items at the store.
• Prioritize guest safety and happiness.
• Performs on-call emergency service as required.
• Performs other duties as assigned.

Skills & Experience You Need

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to working weekends and holidays on a regular basis.

Onsite RV space available for employees.

This position typically pays $16.90 per hour in the state of CA.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated Compensation For This Position In The States Of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT And WA Is

Hourly: $16.90 - $16.90

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.