Front Desk & Public Support Specialist (Part-Time)

City of Burlington NC; Burlington (NC); On-site; USD 21,000 - 26,000; Part time

Job summary

City of Burlington NC is seeking a part-time receptionist to serve as the first point of contact for the public in the Finance Department.

Responsibilities include answering incoming calls, greeting visitors, directing inquiries, maintaining files and mail, recording Fix It! Burlington requests, and coordinating with City staff. A High School diploma or GED and prior office experience with heavy public contact are required.

Qualifications

• High School Diploma or GED with office/public contact experience.
• Familiarity with general office procedures and handling public inquiries.

Responsibilities

• Answer incoming office phone calls.
• Greet, assist, and refer visitors, City staff, and members of the public.
• Record Fix It! Burlington requests.
• Respond to general inquiries and direct individuals to appropriate City departments or resources.
• Organize, maintain, and retrieve files and records.
• Post and distribute information as directed.
• Sort and distribute incoming and outgoing mail.
• Operate standard office equipment and utilize office technology.
• Perform other related administrative and customer service duties as assigned.

Skills

Customer service

Telephone etiquette

Communication

Multitasking

Teamwork

Organization

Education

High School Diploma or GED

Job description

City of Burlington NC is seeking a part-time receptionist to serve as the first point of contact for the public in the Finance Department.

Responsibilities include answering incoming calls, greeting visitors, directing inquiries, maintaining files and mail, recording Fix It! Burlington requests, and coordinating with City staff. A High School diploma or GED and prior office experience with heavy public contact are required.