Front Desk Professional

smcinternalcareers; Maryland; Presencial; USD 19 000 - 30 000; Tempo parcial

Resumo da oferta

smcinternalcareers in Maryland is seeking a Part Time Front Desk Professional to greet residents and guests, answer calls, collect information, and route requests. You will maintain logs, sign for mail, and keep the lobby welcoming.

The role emphasizes outstanding customer service, attention to detail, and strong communication. Weekend schedule is Saturdays and Sundays from 3:30 pm to 11:30 pm, with potential for additional duties as assigned.

Qualificações

• Strong written and verbal communication skills.
• Basic knowledge of office terminology, procedures, and equipment.
• Ability to keep neat and accurate records.
• Ability to understand and follow directions.
• Proficiency with Microsoft Office.

Responsabilidades

• Provide excellent customer service at all times
• Be a resource for, and provide services to, residents and guests
• Answer all incoming calls, collect all pertinent information and route appropriately
• Accurately input all service requests
• Maintain community logs (key control, snow, resident, team member, and incident)
• Keep front desk and lobby clean and free of trash/debris at all times
• Sign for and distribute mail and/or packages
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Conhecimentos

Strong written and verbal skills

Office terminology & procedures

Record-keeping

Ability to follow directions

Microsoft Office proficiency

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Part Time front desk position. The ideal candidate will demonstrate outstanding customer service, exceptional attention to detail, and excellent communication skills. Schedule is every Saturday and Sunday from 3:30pm tp11:30 p.m.

WHAT WE ARE LOOKING FOR:

Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.

WHAT WE EXPECT FROM YOU:

• Provide excellent customer service at all times
• Be a resource for, and provide services to, residents and guests
• Answer all incoming calls, collect all pertinent information and route appropriately
• Accurately input all service requests
• Maintain community logs (key control, snow, resident, team member, and incident)
• Keep front desk and lobby clean and free of trash/debris at all times
• Sign for and distribute mail and/or packages
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Strong written and verbal communication skills
• Basic knowledge of office terminology, procedures, and equipment
• Ability to keep neat and accurate records
• Ability to understand and follow directions
• Proficiency with Microsoft Office

High school diploma or GED