Front Desk Pro — Guest Concierge & Admin Support (Contract)

Dawson; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA benefits

401(k) plan

Paid time off

Tuition reimbursement

Family-building benefits

Child care resources

Wellness programs

Employee discounts

Pet insurance

Home loan assistance

Job summary

Dawson is seeking a professional receptionist to greet visitors, answer calls, and provide friendly, efficient front-desk support in our Columbus office.

You will manage emails, prepare meeting rooms, coordinate catering, and help maintain a welcoming environment while supporting daily office operations.

Ideal candidates have strong communication, organizational skills, and proficiency with Microsoft Office; prior front desk or administrative experience is preferred.

Qualifications

• Professional, polished, and customer-focused with excellent verbal and written communication skills.
• Previous receptionist, administrative assistant, front desk, hospitality, or customer service experience preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced office environment.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Accurate typing skills and comfortable using computer systems and office technology.
• Dependable with excellent attendance and punctuality.

Responsibilities

• Greet visitors, clients, and guests with professionalism and exceptional customer service.
• Answer and direct incoming phone calls while managing general reception responsibilities.
• Monitor incoming emails and provide administrative and clerical support as needed.
• Prepare conference rooms for meetings, ensuring rooms are organized, stocked, and ready for guests.
• Coordinate catering and meal orders for meetings, events, and internal functions.
• Maintain a clean, organized, and welcoming reception area while supporting day-to-day office operations.

Skills

Customer service

Verbal & written communication

Multitasking

Punctuality

Team support

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Dawson is seeking a professional receptionist to greet visitors, answer calls, and provide friendly, efficient front-desk support in our Columbus office.

You will manage emails, prepare meeting rooms, coordinate catering, and help maintain a welcoming environment while supporting daily office operations.

Ideal candidates have strong communication, organizational skills, and proficiency with Microsoft Office; prior front desk or administrative experience is preferred.