Front Desk Concierge — 3-Day Week Schedule + PTO & Benefits

Serenity Healthcare; Austin (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

PTO and holidays

Health/Dental/Vision coverage (90%)}

401k plan

Referral bonuses

Career growth opportunities

Job summary

Serenity Healthcare in Austin, TX is seeking a Front Desk Receptionist to greet visitors, manage check-ins, and answer inquiries. You will use scheduling tools to coordinate appointments and maintain a welcoming, organized front area.

The role emphasizes strong communication, multitasking, and a calm, service-oriented approach. A 3‑day per week, 13‑hour shift schedule supports a balanced workload and opportunities for growth.

Qualifications

• High school diploma or GED required.
• 1+ year in fast-paced, service roles.
• Ability to use scheduling software and basic databases.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors — remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed — we're a collaborative team.

Skills

Customer service

Multitasking

Attention to detail

Team player

Privacy & confidentiality

Education

High School Diploma or GED

Tools

Scheduling software

Office software

Databases

Job description

Serenity Healthcare in Austin, TX is seeking a Front Desk Receptionist to greet visitors, manage check-ins, and answer inquiries. You will use scheduling tools to coordinate appointments and maintain a welcoming, organized front area.

The role emphasizes strong communication, multitasking, and a calm, service-oriented approach. A 3‑day per week, 13‑hour shift schedule supports a balanced workload and opportunities for growth.