Front Desk Practice Manager – Health Services

PROMESA R.H.C.F.; New York (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid holidays

Job summary

Acacia Network is seeking a Practice Manager - Front Desk in New York City, responsible for coordinating front desk operations, scheduling, and all administrative functions to ensure efficient service delivery. Under the Program Director, you will supervise staff, manage client inquiries, and support billing and documentation processes.

The role requires 3+ years of administrative experience, a high school diploma, strong organizational and communication skills, and a commitment to cultural

Qualifications

• 3+ years medical/administrative office experience or equivalent.
• High School Diploma required; BA preferred.
• Strong organizational skills and ability to multi-task.
• Excellent verbal and written communication; culturally sensitive.

Responsibilities

• Ensure the front desk runs smoothly and supports the Program Director.
• Supervise front desk staff, including scheduling and workflow.
• Handle client questions, concerns, and grievances with professionalism.
• Maintain clean and orderly front office to reflect the agency's standards.
• Coordinate with MIS for staff support and reporting.
• Assist with scheduling and case/room assignments for health care providers.
• Maintain pre-admission documentation for new clinical referrals.
• Maintain and audit office records and administrative files.

Skills

Team oriented

Multi-tasking

Interpersonal skills

Professional demeanor

Education

High School Diploma

BA preferred

Job description

Acacia Network is seeking a Practice Manager - Front Desk in New York City, responsible for coordinating front desk operations, scheduling, and all administrative functions to ensure efficient service delivery. Under the Program Director, you will supervise staff, manage client inquiries, and support billing and documentation processes.

The role requires 3+ years of administrative experience, a high school diploma, strong organizational and communication skills, and a commitment to cultural