Front Desk & Personal Lines Production Specialist

Iron Insurance Partners LLC; Lubbock (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Grimes Insurance & Iron Insurance Partners in Texas is seeking a Production Assistant to support the Personal Lines Production Team. The role focuses on front-desk duties, client communication by email, phone, and in person, and general administrative tasks to ensure smooth operations.

As part of the Production team, you will greet visitors, route calls, process mail and deposits, and assist with policy changes and documentation for Personal Lines.

Qualifications

• Experience delivering professional client service in person, email, or phone.
• Ability to welcome guests and manage front-desk tasks with accuracy.

Responsibilities

• Serve as first point of contact at the office, greet visitors and answer inquiries.
• Process mail, verify deposits, and coordinate front-desk activities.
• Support Personal Lines team with policy changes and document preparation.

Skills

Customer service

Front desk

Phone handling

Job description

Grimes Insurance & Iron Insurance Partners in Texas is seeking a Production Assistant to support the Personal Lines Production Team. The role focuses on front-desk duties, client communication by email, phone, and in person, and general administrative tasks to ensure smooth operations.

As part of the Production team, you will greet visitors, route calls, process mail and deposits, and assist with policy changes and documentation for Personal Lines.