Front Desk & PBX Concierge

Cactus Petes Resort Casino; Jackpot (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Cactus Petes Resort Casino in Jackpot, Nevada is seeking a front desk team member committed to outstanding guest service and accurate cash handling. This role includes greeting guests, handling mail, processing payments, and assisting with room reservations in a fast-paced casino environment.

Starting pay is $14.40 per hour, based on experience, with benefits starting at day one and opportunities for growth within PENN Entertainment. Must be at least 17 years old and able to work flexible shifts.

Qualifications

• High School Diploma or equivalent preferred.
• Prior cash handling experience preferred.
• Prior experience with computer required; POS, data entry and MS programs are common tools.

Responsibilities

• Greet guests in a timely, friendly manner per department standards.
• Handle mail, messages, and guest accounts with accuracy.
• Process payments, post charges to guest folios, and make change as needed.
• Assist with group sales and complete reports as assigned by supervisor.

Skills

Cash handling

Guest service

POS knowledge

Education

High School Diploma or equivalent

Tools

POS system

Data entry

Microsoft Office

Windows

Internet

Job description

Cactus Petes Resort Casino in Jackpot, Nevada is seeking a front desk team member committed to outstanding guest service and accurate cash handling. This role includes greeting guests, handling mail, processing payments, and assisting with room reservations in a fast-paced casino environment.

Starting pay is $14.40 per hour, based on experience, with benefits starting at day one and opportunities for growth within PENN Entertainment. Must be at least 17 years old and able to work flexible shifts.