Front Desk & Patient Services Specialist

SimonMed; Tampa (FL); On-site; USD 22,000 - 30,000; Part time

Job summary

SimonMed in Tampa seeks a Per-Diem Front Desk Clerk to warmly greet patients, answer phones, collect forms, verify insurance, and schedule appointments with professionalism.

You will handle co-pays, assist with billing, maintain accurate patient records in both paper and electronic systems, and communicate clearly with patients, caregivers, radiologists, and technologists while upholding HIPAA confidentiality.

Qualifications

• High school diploma or equivalent required.
• 2+ years related experience preferred.
• Prior healthcare experience preferred.

Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Respond to patient and caregivers' inquiries compassionately and respectfully.
• Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
• Collect co-pays, process payments, and verify insurance information for billing purposes.
• Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
• Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
• Answer phone calls and relay messages.
• Assist with administrative tasks including filing, faxing, and scanning documents.
• Other duties as assigned.

Skills

Customer service

Empathy

Communication

Data entry

Multitasking

Attention to detail

Teamwork

HIPAA knowledge

Healthcare terminology

Insurance verification

Education

High school diploma or equivalent

Job description

SimonMed in Tampa seeks a Per-Diem Front Desk Clerk to warmly greet patients, answer phones, collect forms, verify insurance, and schedule appointments with professionalism.

You will handle co-pays, assist with billing, maintain accurate patient records in both paper and electronic systems, and communicate clearly with patients, caregivers, radiologists, and technologists while upholding HIPAA confidentiality.