Dental Patient Service Representative

University Dental Associates; Charlotte (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

University Dental Associates (UDA) is seeking a Patient Services Representative to join our team in Charlotte. This full-time role focuses on delivering exceptional patient experiences by handling appointments, insurance verifications, and financial discussions with patients.

As a PSR, you will manage multiple tasks, maintain strong organizational standards, and utilize Office 365 tools to support efficient operations in a fast-paced dental practice environment.

Qualifications

• Minimum six months in a similar role.
• Exceptional customer/patient service skills.
• Ability to manage multiple tasks throughout the day.
• Strong organizational habits.
• Proficiency with Office 365.

Responsibilities

• Scheduling and confirming patient appointments.
• Verifying insurance coverage.
• Collecting payment for services.
• Assisting in completion of patient paperwork.
• Presenting patient treatment plans.
• Checking patients in and out of the office.
• Conducting financial consultations with patients as prescribed by the provider.

Skills

Customer service

Multitasking

Organization

Office 365

Verbal communication

Job description

Overview

Who is UDA?

University Dental Associates, better known as "UDA", is the answer to the question we all ask ourselves from time to time... "Where do I belong?". We are a practice that values positive energy, relationship building, and a true patient care focus. All the hard work that goes into these efforts daily is expertly balanced with an atmosphere of respect, team engagement, and motivation thanks to our dynamic team! If you have been searching for a career that will truly provide you a sense of success and satisfaction, look no further because UDA is most certainly Where You Belong!

Responsibilities

What Does it Mean to be a Patient Services Representative at UDA?

A UDA Patient Services Representative, or rather "PSR", or rather "PSR",

So, if you love to smile and love to make others smile, then this is the role for you! As a PSR, your responsibilities include (but are not limited to) scheduling and confirming patient appointments, verifying insurance coverage, collecting payment for services, assisting in the completion of patient paperwork, presenting patient treatment plans, checking patients in and out of the office, and conducting financial consultations with the patients based on their treatment needs as prescribed by the provider.

In other words, you are a big deal, and we can't wait to have you on our team!

When Can You Join?

We have an immediate full-time opening!

Qualifications

What Skills and Experience Does a Successful UDA Patient Services Representative Have?

• A minimum of six months in a similar job experience
• Exceptional customer/patient service skills
• Ability to manage multiple tasks as assigned throughout the day
• Strong organizational habits
• Proficiency with computer software, especially Office 365

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

UDA  is Ready to Welcome you to the Team!