Front Desk & Patient Services Specialist

Midwest Vision Partners; Bloomfield Hills (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, life and disability (

Paid time off

Company holidays

401(k) with company match

Job summary

Midwest Vision Partners is seeking a friendly Front Desk/Receptionist to greet patients and manage check-in/out, verify insurance, collect copays, and register patients in the billing system while ensuring smooth communication between patients, providers, and staff. You will handle scheduling inquiries, create new patient charts, reconcile cash, and support the front desk and clinic operations.

A high school diploma is required and strong verbal and written communication skills are essential.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Entry-level with telephone operator experience preferred.

Responsibilities

• Greet and check in patients in a friendly, courteous, and professional manner.
• Enter/update/verify insurance information and demographics.
• Register patients in billing system and collect co-pays.
• Schedule and confirm patient appointments.
• Create and file new patient charts/medical records.
• Reconcile cash against daily reports.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or GED

Tools

Medical software

Job description

Midwest Vision Partners is seeking a friendly Front Desk/Receptionist to greet patients and manage check-in/out, verify insurance, collect copays, and register patients in the billing system while ensuring smooth communication between patients, providers, and staff. You will handle scheduling inquiries, create new patient charts, reconcile cash, and support the front desk and clinic operations.

A high school diploma is required and strong verbal and written communication skills are essential.