Bilingual Patient Concierge - Dental Scheduling

University of Kentucky; Lexington (KY); Hybrid; USD 42,000 - 63,000; Full time

Job summary

University of Kentucky is seeking a bilingual patient services specialist for the DMD Dental Clinic. The role involves patient registration, scheduling, and financial counseling, with coordination across UK Dental Clinics on- and off-campus.

Fluency in English and Spanish is required, and strong attention to detail, planning, and confidentiality are essential in this customer-facing position.

Qualifications

• Fluent in English and Spanish; written and verbal communication required.
• Experience in patient registration, scheduling, and financial counseling preferred.

Responsibilities

• Provide patient registration, scheduling, and financial counseling for the DMD Dental Clinic.
• Coordinate cross-clinic coverage and, when needed, fill-in for patient relations roles at other UK Dental Clinics on- and off-campus.

Skills

Bilingual English/Spanish

Customer service

Scheduling

Financial counseling

Education

Diploma from Spanish-speaking country

Job description

University of Kentucky is seeking a bilingual patient services specialist for the DMD Dental Clinic. The role involves patient registration, scheduling, and financial counseling, with coordination across UK Dental Clinics on- and off-campus.

Fluency in English and Spanish is required, and strong attention to detail, planning, and confidentiality are essential in this customer-facing position.