Front Desk & Patient Services Coordinator

Compass Surgical Partners; Jacksonville, Northern (FL, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Compass Surgical Partners – Horizon Baptist Beaches Surgery Center in Jacksonville Beach, FL seeks a Business Office Assistant to support daily operations, patient check-in/out, scheduling, and insurance verification. The role emphasizes a professional, organized, detail-oriented approach in a fast-paced outpatient setting.

Responsibilities include collecting payments, maintaining records, coordinating appointments, and communicating with patients and clinical staff to ensure smooth patient flow

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical/healthcare setting preferred.
• Knowledge of medical terminology and healthcare administrative processes preferred.

Responsibilities

• Greet patients and visitors in a professional manner.
• Handle patient check-in/check-out accurately and efficiently.
• Verify patient demographics, contact and insurance information.
• Schedule and coordinate appointments and procedures.
• Answer calls and direct inquiries appropriately.
• Communicate appointment details and arrival instructions to patients.
• Assist with registration forms and insurance documentation.
• Collect and document patient payments and copayments.
• Support insurance verification, authorizations, billing, and revenue-cycle activities.
• Maintain organized electronic and paper records.
• Collaborate with clinical staff to optimize patient flow.
• Maintain HIPAA compliance and patient confidentiality.
• Uphold ASC policies on safety, infection prevention, and security.
• Keep front desk and business office clean and professional.
• Contribute to special projects as needed.

Skills

Communication

Organization

Detail oriented

Front desk

Medical terminology

Education

High school diploma

Tools

EMR systems

Scheduling software

Billing software

Job description

Compass Surgical Partners – Horizon Baptist Beaches Surgery Center in Jacksonville Beach, FL seeks a Business Office Assistant to support daily operations, patient check-in/out, scheduling, and insurance verification. The role emphasizes a professional, organized, detail-oriented approach in a fast-paced outpatient setting.

Responsibilities include collecting payments, maintaining records, coordinating appointments, and communicating with patients and clinical staff to ensure smooth patient flow