Patient Experience Front Desk Specialist

Talentify; Chesterfield Court House (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision plan

Company-matching 401(k)

Job summary

Talentify in Chesterfield, VA is seeking a Patient Service Specialist to manage front-desk tasks and patient flow in our outpatient physical therapy center. You will greet patients, schedule visits, and handle insurance communications to ensure a smooth experience.

The role emphasizes reliable front-desk operations, payment processing and collaboration with clinical staff to support quality patient care. Full-time, weekdays schedule, with competitive benefits.

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience.
• 1 year of medical office experience.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Coordinate with attorney offices, insurance companies and translation services; support leaders and business development.

Skills

Front desk experience

Medical office experience

Education

High School Diploma or GED

Job description

Talentify in Chesterfield, VA is seeking a Patient Service Specialist to manage front-desk tasks and patient flow in our outpatient physical therapy center. You will greet patients, schedule visits, and handle insurance communications to ensure a smooth experience.

The role emphasizes reliable front-desk operations, payment processing and collaboration with clinical staff to support quality patient care. Full-time, weekdays schedule, with competitive benefits.