Front Desk & Patient Sales Specialist

Diamond Braces; New York (NY); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

Pay starting at $19 - $23/hour + bonus

401(k) with company match

Paid time off + holidays

Training and professional development

Leadership path to promotion

Job summary

Diamond Braces is seeking a high-energy Front Desk Coordinator in New York to lead patient consultations, close deals, and maintain a vibrant, efficient front desk. The role blends sales drive with operational responsibilities, simulating a fast-paced, high-contact environment where personality and communication triumph over doubt.

You will own the patient experience from welcome to decision, presenting pricing clearly and guiding patients toward treatment while collaborating with clinical staff

Qualifications

• Active listening to understand patient needs.
• Use emotional intelligence to turn hesitation into enthusiasm.
• Close the deal and move patients forward with confidence.

Responsibilities

• Own the room: Welcome patients and set a positive tone.
• Drive the consultation: Lead consultations and explain treatment benefits.
• Present pricing confidently with transparent options.
• Overcome hurdles: Handle objections with resilience and empathy.

Skills

Active listening

Emotional intelligence

Closing

Communication

Objection handling

Time management

Collaboration

Adaptability

Sales

Customer service

Job description

Diamond Braces is seeking a high-energy Front Desk Coordinator in New York to lead patient consultations, close deals, and maintain a vibrant, efficient front desk. The role blends sales drive with operational responsibilities, simulating a fast-paced, high-contact environment where personality and communication triumph over doubt.

You will own the patient experience from welcome to decision, presenting pricing clearly and guiding patients toward treatment while collaborating with clinical staff