Orthodontic Treatment Coordinator - Patient Experience Lead

Diamond Braces; New York (NY); Vor Ort; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Performance-based bonus opportunities

Discounted orthodontic care

Education loan assistance

Zusammenfassung

Diamond Braces in Brooklyn, NY is seeking a Dental Orthodontic Treatment Coordinator to join our friendly front office team. You will coordinate patient flow, scheduling, and insurance coordination to create a seamless patient experience.

The role emphasizes clear communication, coordinating treatment timelines, explaining options, answering inquiries, and maintaining a clean, organized workspace. You will collaborate with dentists and staff to support high-quality care.

Aufgaben

• Educate clients on healthy smiles and long-term benefits of dental care
• Guide clients through treatment options and explain benefits
• Answer questions via in-person, phone, or email
• Manage appointments and optimize scheduling
• Greet clients warmly and maintain a positive environment
• Provide clear information and required documents to clients
• Verify insurance eligibility and discuss coverage with clients
• Support dentists and team members to keep the practice running smoothly
• Maintain a clean and safe workspace
• Stay flexible and handle additional tasks as needed

Jobbeschreibung

Diamond Braces in Brooklyn, NY is seeking a Dental Orthodontic Treatment Coordinator to join our friendly front office team. You will coordinate patient flow, scheduling, and insurance coordination to create a seamless patient experience.

The role emphasizes clear communication, coordinating treatment timelines, explaining options, answering inquiries, and maintaining a clean, organized workspace. You will collaborate with dentists and staff to support high-quality care.