Front Desk Patient Registration Specialist

So IL Health Care Foundation; Granite City (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off

Paid Parental Leave

Tuition reimbursement

Corporate discounts

Travel assistance

Employee assistance program

Job summary

SIHF Healthcare at the McKinley Site in Granite City, IL seeks a qualified Clerical/Registration Clerk for full-time days. You will handle patient registration, scheduling, insurance verification, and billing support to ensure smooth patient flow.

Strong communication and confidentiality are essential. Responsibilities include processing payments, maintaining records, and coordinating with care teams to connect patients with insurance navigation services.

Qualifications

• Basic keyboard and data entry skills.
• Knowledge of medical terminology and health care processes.
• Ability to communicate clearly with staff and the public.
• Must maintain patient confidentiality and privacy.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide superior service to all customers.
• Handle a high volume of calls from patients, physicians, and related parties.
• Create patient cases and document as requested.
• Verify patient insurance information prior to service.
• Schedule appointments and interpreter services when applicable.
• Process patient payments including co-pays and balances.

Skills

Basic keyboard data entry

Medical terminology knowledge

Clear communication

Confidentiality

Multi-tasking

Education

High School diploma or equivalent

Medical terminology training

Tools

Athena scheduling

Dentrix

Job description

SIHF Healthcare at the McKinley Site in Granite City, IL seeks a qualified Clerical/Registration Clerk for full-time days. You will handle patient registration, scheduling, insurance verification, and billing support to ensure smooth patient flow.

Strong communication and confidentiality are essential. Responsibilities include processing payments, maintaining records, and coordinating with care teams to connect patients with insurance navigation services.