Floating Patient Registration Clerk – Multi-Site Coverage

Sihf; Mattoon, Northern (IL, KY); Hybrid; USD 15,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off (PTO)

Tuition reimbursement

Life Insurance

FSA

Job summary

SIHF Healthcare is seeking a full-time registration position based in Mattoon, IL, with coverage at Arthur, Mattoon, and Charleston locations. The role involves a float assignment requiring travel and reliable transportation to multiple sites.

You will manage patient encounters, scheduling, insurance verification, billing support, and chart maintenance using Athena and Dentrix. A high school diploma is preferred; benefits are included.

Qualifications

• Basic computer and data entry skills.
• Basic medical terminology knowledge.
• Clear, courteous communication with staff and public.
• Ability to multi-task and maintain confidentiality.
• Ability to assess patient records and referrals.

Responsibilities

• Provide superior service to all customers.
• Handle high volume of calls with good judgement.
• Create patient cases and document as requested.
• Schedule patient appointments and interpreter services.
• Verify patient insurance prior to visits.
• Process payments and balances due.
• Maintain electronic charts and scan documents.

Skills

Keyboard/data entry

Medical terminology

Telephone systems

Forms and logs

Communication skills

Referral assessment

Confidentiality

Multi-tasking

Education

High school diploma

Medical terminology training

Tools

Athena

Dentrix

Job description

SIHF Healthcare is seeking a full-time registration position based in Mattoon, IL, with coverage at Arthur, Mattoon, and Charleston locations. The role involves a float assignment requiring travel and reliable transportation to multiple sites.

You will manage patient encounters, scheduling, insurance verification, billing support, and chart maintenance using Athena and Dentrix. A high school diploma is preferred; benefits are included.