Patient Access & Registration Specialist

So IL Health Care Foundation; O'Fallon (IL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision plans

401(k) with company match

Paid Time Off (PTO)

Parental leave

Tuition reimbursement

Travel assistance

Employee assistance program

Job summary

SIHF Healthcare in Ofallon, IL is seeking a full-time Clerical Associate at our Ofallon site 47. The role involves patient registration, scheduling, billing support and general front-desk duties to ensure smooth patient flow.

You will interact with patients and staff, verify insurance, process payments, and maintain electronic records. This position requires solid communication, data entry, and multi-tasking abilities in a busy clinic setting.

Qualifications

• High school diploma or equivalent is desired.
• Training in Medical Terminology is desired.
• Experience in patient registration and billing is preferred.

Responsibilities

• Provide superior service to all customers.
• Handle a high volume of calls with good judgement and decision-making.
• Create patient cases and document as requested.
• Verify insurance information prior to patient visits.
• Perform scheduling, appointments, and interpreter services as needed.
• Process patient payments and manage co-pays and balances.
• Maintain accurate medical records and scanning of documents.
• Assist patients with completing required paperwork for access and coverage.

Skills

Data entry

Telephone skills

Customer service

Scheduling

Medical terminology

Confidentiality

Multitasking

Communication

Teamwork

Keyboarding

Education

High School Diploma or equivalent

Tools

Athena

Dentrix

Job description

SIHF Healthcare in Ofallon, IL is seeking a full-time Clerical Associate at our Ofallon site 47. The role involves patient registration, scheduling, billing support and general front-desk duties to ensure smooth patient flow.

You will interact with patients and staff, verify insurance, process payments, and maintain electronic records. This position requires solid communication, data entry, and multi-tasking abilities in a busy clinic setting.