Front Desk & Patient Experience Specialist

Nationwide Vision; Show Low (AZ); Vor Ort; USD 33.000 - 42.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Zusammenfassung

Nationwide Vision in Show Low, AZ is seeking a Front Office Specialist to be the first contact for patients, handling check-in/out and administrative tasks to support a smooth patient experience. Candidates should demonstrate strong Excel/Office skills and a professional, friendly demeanor for in-person and phone interactions.

This full-time position offers a comprehensive benefits package and competitive pay, with open hours Monday through Friday and occasional Saturday shifts to support

Qualifikationen

• Experience in medical office administration preferred.
• 1 year in customer/patient interaction or the equivalent.
• Must pass a background check as required by state.
• Proof of identity and right to work in the United States.

Aufgaben

• Embrace Total Patient Experience to build relationships with patients while delivering excellent service.
• Provide exceptional customer service during every patient encounter (in person or via phone).
• Greet patients promptly with a smile and thank them when they leave.
• Answer phones (external and internal); ensure prompt, courteous service at all times.

Kenntnisse

Customer service

Communication

Microsoft Office

Ausbildung

High School Diploma or GED

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Jobbeschreibung

Nationwide Vision in Show Low, AZ is seeking a Front Office Specialist to be the first contact for patients, handling check-in/out and administrative tasks to support a smooth patient experience. Candidates should demonstrate strong Excel/Office skills and a professional, friendly demeanor for in-person and phone interactions.

This full-time position offers a comprehensive benefits package and competitive pay, with open hours Monday through Friday and occasional Saturday shifts to support