Front Desk & Patient Experience Specialist

Valley Health System (New Jersey); Paramus (NJ); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical/Prescription benefits

Dental & Vision benefits

Paid Holidays and PTO

Job summary

Valley Health System in Paramus, NJ is seeking a friendly front desk associate to support the Practice and staff by checking in/out patients, scheduling, and data entry. The role requires a high school diploma, basic computer skills, and at least six months of customer service or clerical experience.

Strong communication, confidentiality, and teamwork are essential to provide high-quality patient care and support for the practice staff. The position offers day shifts with comprehensive benefits.

Qualifications

• High school diploma or equivalent; formal coursework in office management or business preferred.
• Six (6) months of customer service/data entry/clerical experience required.

Responsibilities

• Perform a variety of front desk activities (checking-in, checking-out) as directed by Practice Manager.
• Support practice staff with scheduling, patient flow, data entry, and patient communications.
• Maintain confidentiality of private healthcare, financial, and organizational information and contribute to a high-quality patient experience.

Skills

Customer service

Data entry

Interpersonal skills

Communication skills

Team player

Confidentiality

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Valley Health System in Paramus, NJ is seeking a friendly front desk associate to support the Practice and staff by checking in/out patients, scheduling, and data entry. The role requires a high school diploma, basic computer skills, and at least six months of customer service or clerical experience.

Strong communication, confidentiality, and teamwork are essential to provide high-quality patient care and support for the practice staff. The position offers day shifts with comprehensive benefits.