Front Desk Patient Experience Specialist

Panorama LASIK; Fort Collins (CO); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO Accruals Start at 3 Weeks

Comprehensive Medical and Dental보험

Company Paid Optical Allowance

Company Paid Routine Eye Care

Short Term and Long-Term DisabilityIns

Educational Allowance

Generous Paid Holiday Program

401K With Company Match

Job summary

Panorama Eyecare is seeking a Patient Experience Representative - Front Desk to greet patients, verify insurance, and manage scheduling at the Fort Collins clinic. You will handle registrations, payments, and patient inquiries with a focus on teamwork and excellent service.

The role emphasizes accuracy, confidentiality, and smooth patient flow, supporting doctors and staff in a fast-paced ophthalmology office.

Qualifications

• High school diploma or GED is required.
• Previous medical office exposure is preferred.
• Experience with basic office software and scheduling tasks helps.
• Customer service background is advantageous.

Responsibilities

• Greet patients and check them in/out for appointments.
• Verify insurance information and referrals as needed.
• Register patients in the computer system for billing.
• Answer general questions following office guidelines.
• Schedule in-office appointments and manage recalls.
• Collect payments and balance receipts accurately.
• Maintain patient confidentiality and office cleanliness.

Skills

Customer service

Medical office experience

Office software

Education

High school diploma or GED

Tools

Word processing

Scheduling software

Job description

Panorama Eyecare is seeking a Patient Experience Representative - Front Desk to greet patients, verify insurance, and manage scheduling at the Fort Collins clinic. You will handle registrations, payments, and patient inquiries with a focus on teamwork and excellent service.

The role emphasizes accuracy, confidentiality, and smooth patient flow, supporting doctors and staff in a fast-paced ophthalmology office.