Front Desk & Patient Experience Specialist

Eye Health Vision Centers, LLC; Fall River (MA); On-site; USD 40,000 - 45,000; Full time

Job summary

Eye Health Vision Centers, LLC in Massachusetts is seeking a capable administrative assistant to support patient flow and data processing at our Fall River location. You will register patients, schedule appointments, educate on benefits, and collect payments at the point of service.

The role requires accurate data entry, insurance verification, and maintaining medical records in our practice management system, with occasional travel to affiliated facilities as needed.

Qualifications

• High School Diploma or equivalent.
• Experience in customer service preferred.
• Strong communication and data-entry accuracy.

Responsibilities

• Register patients, schedule appointments, and process data.
• Educate patients on benefits and collect payments.
• Maintain accurate patient data in the practice management system.
• Verify health insurances and obtain referrals.
• Organize and maintain medical records.
• Perform miscellaneous administrative tasks as needed.

Skills

Customer service

Communication

Teamwork

Problem solving

Adaptability

Attention to detail

Education

High School Diploma

Tools

Practice management system

Job description

Eye Health Vision Centers, LLC in Massachusetts is seeking a capable administrative assistant to support patient flow and data processing at our Fall River location. You will register patients, schedule appointments, educate on benefits, and collect payments at the point of service.

The role requires accurate data entry, insurance verification, and maintaining medical records in our practice management system, with occasional travel to affiliated facilities as needed.