Front Desk & Patient Experience Coordinator

Together Women's Health, LLC; Rochester (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Together Women’s Health, LLC is seeking a Front Office Coordinator for our new Rochester Hills location. This role will be the first point of contact for patients and play a key part in delivering a positive patient experience.

The position requires strong communication, organization, and the ability to multitask in a busy clinical setting. The ideal candidate has 2+ years of front desk experience in a medical setting (OB/GYN preferred), proficiency with Athena EMR and MS Office, and a friendly,

Qualifications

• 2+ years of front office experience in a medical setting, OB/GYN preferred.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and ability to multitask in a fast-paced clinical environment.

Responsibilities

• Greet patients and visitors warmly, maintaining a welcoming atmosphere.
• Answer and route calls, respond to patient inquiries with empathy and accuracy.
• Schedule/confirm appointments and coordinate follow-ups with providers.

Skills

Front desk experience

Medical setting

OB/GYN

Tools

Athena EMR

Microsoft Office

Job description

Together Women’s Health, LLC is seeking a Front Office Coordinator for our new Rochester Hills location. This role will be the first point of contact for patients and play a key part in delivering a positive patient experience.

The position requires strong communication, organization, and the ability to multitask in a busy clinical setting. The ideal candidate has 2+ years of front desk experience in a medical setting (OB/GYN preferred), proficiency with Athena EMR and MS Office, and a friendly,