Front Desk / Patient Check-In Coordinator

Smile Jobs; Solon (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Supportive team environment

Positive patient impact

Job summary

Solon Smiles is seeking a friendly, professional Front Desk / Patient Check-In Coordinator to greet patients, verify information and insurance, collect copays, and route calls in a fast-paced dental office.

This on-site role involves scheduling and updating appointments, maintaining accurate records, and supporting the front office team to ensure a smooth patient flow and a positive first impression for every visitor.

Qualifications

• Friendly, professional, and customer-focused demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a busy office environment.
• Excellent communication and interpersonal skills.
• Dental or front desk experience is preferred but not required.
• Willingness to learn and be a team player.

Responsibilities

• Greet and check in patients with a warm and welcoming attitude
• Verify patient information and insurance coverage
• Collect copays and patient payments
• Answer incoming phone calls and assist patients with questions
• Schedule, confirm, and update patient appointments
• Maintain accurate patient records and information
• Support the front office team with daily administrative tasks
• Help create a positive experience for patients from the moment they walk through the door

Skills

Friendly demeanor

Professionalism

Organizational skills

Multitasking

Communication skills

Team player

Education

Dental front desk experience (preferred)

Job description

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Front Desk / Patient Check-In Coordinator

Front Desk / Patient Check-In Coordinator

Schedule:

• Monday - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 4:00 PM

Solon Smiles is looking for a friendly, professional, and organized individual to join our team as a Front Desk / Patient Check-In Coordinator. This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

Responsibilities:

• Greet and check in patients with a warm and welcoming attitude
• Verify patient information and insurance coverage
• Collect copays and patient payments
• Answer incoming phone calls and assist patients with questions
• Schedule, confirm, and update patient appointments
• Maintain accurate patient records and information
• Support the front office team with daily administrative tasks
• Help create a positive experience for patients from the moment they walk through the door

Qualifications:

• Friendly, professional, and customer-focused demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a busy office environment
• Excellent communication and interpersonal skills
• Dental or front desk experience is preferred but not required
• Willingness to learn and be a team player

Why Join Solon Smiles?

• Supportive team environment
• Opportunity to grow within a well-established dental practice
• Make a positive impact on patients every day