Front Desk / Patient Check-In Coordinator

Dr. Blankenship; Solon (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Supportive team environment

Growth within dental practice

Make a positive impact on patients

Job summary

Solon Smiles is seeking a Front Desk / Patient Check-In Coordinator to greet patients, verify information, collect payments, and manage appointments. The role emphasizes friendly service and accurate records in a fast-paced dental office setting.

Ideal candidates are organized, detail-oriented, and possess strong communication skills. Dental front desk experience is preferred but not required; willingness to learn and be a team player is valued.

Qualifications

• Friendly, professional, and customer-focused demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy office environment.
• Excellent communication and interpersonal skills.
• Dental or front desk experience is preferred but not required.
• Willingness to learn and be a team player.

Responsibilities

• Greet and check in patients with a warm and welcoming attitude
• Verify patient information and insurance coverage
• Collect copays and patient payments
• Answer incoming phone calls and assist patients with questions
• Schedule, confirm, and update patient appointments
• Maintain accurate patient records and information
• Support the front office team with daily administrative tasks
• Help create a positive experience for patients from the moment they walk through the door

Skills

Customer service

Communication

Organizational skills

Multitasking

Interpersonal skills

Job description

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Front Desk / Patient Check-In Coordinator

Front Desk / Patient Check-In Coordinator

Schedule:

• Monday - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 4:00 PM

Solon Smiles is looking for a friendly, professional, and organized individual to join our team as a Front Desk / Patient Check-In Coordinator. This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

Responsibilities:

• Greet and check in patients with a warm and welcoming attitude
• Verify patient information and insurance coverage
• Collect copays and patient payments
• Answer incoming phone calls and assist patients with questions
• Schedule, confirm, and update patient appointments
• Maintain accurate patient records and information
• Support the front office team with daily administrative tasks
• Help create a positive experience for patients from the moment they walk through the door

Qualifications:

• Friendly, professional, and customer-focused demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a busy office environment
• Excellent communication and interpersonal skills
• Dental or front desk experience is preferred but not required
• Willingness to learn and be a team player

Why Join Solon Smiles?

• Supportive team environment
• Opportunity to grow within a well-established dental practice
• Make a positive impact on patients every day