Front Desk / Patient Check-In Coordinator

Smile; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Consistent full-time schedule

Growth within the practice

Job summary

Solon Smiles in Solon, OH is seeking a friendly Front Desk Patient Check In Coordinator for a full-time role. The position involves greeting patients, verifying information and insurance, collecting copays, answering calls, and maintaining accurate records.

The ideal candidate will be organized, customer-focused, and capable of multitasking in a fast-paced dental office environment. Dental front desk experience is preferred but not required; a team-player attitude and willingness to learn are

Qualifications

• Friendly professional and customer focused demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a busy office environment.
• Excellent communication and interpersonal skills.
• Dental or front desk experience is preferred but not required.
• Willingness to learn and be a team player.

Responsibilities

• Greet and check in patients with a warm and welcoming attitude
• Verify patient information and insurance coverage
• Collect copays and patient payments
• Answer incoming phone calls and assist patients with questions
• Schedule confirm and update patient appointments
• Maintain accurate patient records and information
• Support the front office team with daily administrative tasks
• Help create a positive experience for patients from the moment they walk through the door

Skills

Friendly demeanor

Customer focus

Strong organizational skills

Multitasking

Excellent communication

Job description

Front Desk Patient Check In Coordinator - Solon Smiles, Solon, OH. Full Time. Schedule: Monday - Thursday 8:00 AM - 5:00 PM, Friday 8:00 AM - 4:00 PM.

Solon Smiles is looking for a friendly professional and organized individual to join our team as a Front Desk Patient Check In Coordinator. This role is perfect for someone who enjoys helping people, thrives in a fast paced environment and takes pride in providing exceptional customer service.

Responsibilities

• Greet and check in patients with a warm and welcoming attitude
• Verify patient information and insurance coverage
• Collect copays and patient payments
• Answer incoming phone calls and assist patients with questions
• Schedule confirm and update patient appointments
• Maintain accurate patient records and information
• Support the front office team with daily administrative tasks
• Help create a positive experience for patients from the moment they walk through the door

Qualifications

• Friendly professional and customer focused demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a busy office environment
• Excellent communication and interpersonal skills
• Dental or front desk experience is preferred but not required
• Willingness to learn and be a team player

Why Join Solon Smiles

• Supportive team environment
• Opportunity to grow within a well established dental practice
• Consistent full time schedule
• Make a positive impact on patients every day