Front Desk / Patient Check-In Coordinator

Smile; Solon (OH); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Supportive team environment

Growth opportunities

Consistent full-time schedule

Positive impact on patients

Job summary

Solon Smiles is seeking a Front Desk Patient Check In Coordinator to warmly greet patients, verify information and insurance, collect payments, and support everyday front-office tasks in a busy dental practice.

This full-time role emphasizes friendly service and smooth appointment flow, with a schedule Mon-Thu 8:00–5:00 and Fri 8:00–4:00 in Solon, OH. Dental front desk experience is preferred but not required.

Qualifications

• Friendly, professional demeanor and customer focus.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy office environment.
• Excellent communication and interpersonal skills.
• Dental or front desk experience preferred but not required.
• Willingness to learn and be a team player.

Responsibilities

• Greet and check in patients with a warm and welcoming attitude.
• Verify patient information and insurance coverage.
• Collect copays and patient payments.
• Answer incoming phone calls and assist patients with questions.
• Schedule, confirm and update patient appointments.
• Maintain accurate patient records and information.
• Support the front office team with daily administrative tasks.
• Help create a positive experience for patients from the moment they walk through the door.

Skills

Customer-focused

Organizational skills

Multitasking

Communication skills

Team player

Job description

Front Desk Patient Check In Coordinator - Solon Smiles, Solon, OH. Full Time. Schedule: Monday - Thursday 8:00 AM - 5:00 PM, Friday 8:00 AM - 4:00 PM.

Solon Smiles is looking for a friendly professional and organized individual to join our team as a Front Desk Patient Check In Coordinator. This role is perfect for someone who enjoys helping people, thrives in a fast paced environment and takes pride in providing exceptional customer service.

Responsibilities

• Greet and check in patients with a warm and welcoming attitude
• Verify patient information and insurance coverage
• Collect copays and patient payments
• Answer incoming phone calls and assist patients with questions
• Schedule confirm and update patient appointments
• Maintain accurate patient records and information
• Support the front office team with daily administrative tasks
• Help create a positive experience for patients from the moment they walk through the door

Qualifications

• Friendly professional and customer focused demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a busy office environment
• Excellent communication and interpersonal skills
• Dental or front desk experience is preferred but not required
• Willingness to learn and be a team player

Why Join Solon Smiles

• Supportive team environment
• Opportunity to grow within a well established dental practice
• Consistent full time schedule
• Make a positive impact on patients every day