Front Desk Patient Care Specialist I

Millennium-Physician-Group; Brandon (FL); On-site; USD 24,000 - 35,000; Full time

Job summary

Millennium-Physician-Group is seeking a Patient Care Specialist I to serve as the first point of contact for patients, managing front desk operations with a focus on friendly, accurate service. You will check in/out, update demographics and insurance, verify eligibility, schedule appointments, and respond to calls.

Spanish-speaking candidates are preferred but not required. The role emphasizes HIPAA compliance, patient confidentiality, and teamwork with providers and staff in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Previous medical office or customer service experience preferred.
• Spanish language capability is a plus.
• Excellent communication and organizational abilities.

Responsibilities

• Greet and check in patients professionally.
• Update demographics and verify insurance information.
• Verify insurance eligibility and benefits prior to services.
• Schedule, reschedule, and confirm appointments.
• Check out patients and complete documentation.
• Maintain HIPAA compliance and patient confidentiality.
• Answer calls and respond to patient inquiries.

Skills

Strong communication

Organizational skills

Multitasking

Customer service

Spanish (preferred)

Education

High school diploma or equivalent

Job description

Millennium-Physician-Group is seeking a Patient Care Specialist I to serve as the first point of contact for patients, managing front desk operations with a focus on friendly, accurate service. You will check in/out, update demographics and insurance, verify eligibility, schedule appointments, and respond to calls.

Spanish-speaking candidates are preferred but not required. The role emphasizes HIPAA compliance, patient confidentiality, and teamwork with providers and staff in a fast-paced