Front Desk & Patient Care Specialist

StrideCare; The Woodlands (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

StrideCare is seeking a Front Office Associate to deliver courteous, patient-centered service in an outpatient setting. The role includes charting, insurance verification, and payment processing while coordinating with clinical staff to ensure smooth patient flow.

The ideal candidate has strong communication skills, attention to detail, and at least 2 years in a healthcare front desk role, with proficiency in MS Office and EHR systems.

Formación

• Front desk experience in healthcare or outpatient setting preferred.
• Strong interpersonal communication with patients and staff.
• Ability to manage time and multitask in a busy clinic.
• Attention to detail in charting, billing, and records.

Responsabilidades

• Greet and assist patients warmly at the front desk.
• Register new patients and update existing records.
• Verify insurance authorization and collect co-pays/deductibles.
• Schedule, confirm, and optimize patient appointments.
• Answer phones and direct inquiries to staff.
• Prepare payments, reconcile end-of-day totals, and file documents.
• Maintain neat front desk and coordinate with clinical teams.
• Protect patient confidentiality and handle sensitive data.
• Generate reports for marketing or patient communications.
• Cross-train across clinic functions and cover other sites as needed.
• Collaborate with teams to ensure smooth patient flow and service.

Conocimientos

Interpersonal skills

Communication

Time management

Attention to detail

Professionalism

Educación

High School Diploma

Herramientas

Athena EHR

MS Office

Outlook

Excel

Descripción del empleo

StrideCare is seeking a Front Office Associate to deliver courteous, patient-centered service in an outpatient setting. The role includes charting, insurance verification, and payment processing while coordinating with clinical staff to ensure smooth patient flow.

The ideal candidate has strong communication skills, attention to detail, and at least 2 years in a healthcare front desk role, with proficiency in MS Office and EHR systems.