Front Desk/Patient Care Coordinator-Munford

beBright; Munford (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible work hours

Excellent benefits package

Competitive salary

Job summary

Brink & White Pediatric Dental Associates in Munford, TN is hiring a Front Desk/Patient Care Coordinator for a full-time role. The position involves greeting patients, handling inquiries, scheduling, and coordinating with clinical staff to ensure smooth patient flow.

Experience in a pediatric dental office and familiarity with Eaglesoft are highly preferred. We offer flexible work hours, competitive salaries, and excellent benefits as part of a welcoming team environment.

Qualifications

• Prior work in a pediatric dental office is highly preferred, with Eaglesoft experience a plus.
• Ability to manage a busy appointment schedule and coordinate with clinical teams.
• Excellent communication and patient-service orientation.

Responsibilities

• Greet and welcome patients in a friendly, professional manner.
• Answer calls, emails, and inquiries promptly and assist patients.
• Schedule and confirm appointments; consider dentist availability and treatment needs.
• Coordinate the dental appointment calendar to optimize daily flow.
• Verify and update patient insurance information.
• Collect payments for services rendered.
• Explain costs, coverage, and payment options to patients.
• Collaborate with staff to address scheduling conflicts.
• Maintain a clean, organized reception area.
• Address concerns and complaints promptly and professionally.
• Work with the team to resolve patient issues.

Skills

Pediatric dental office experience

Multitasking

HIPAA compliance

Strong communication

Bilingual

Tools

Eaglesoft

Job description

We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Munford office, but requires availability to float between all locations as needed.

WHO WE ARE:

At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.

Visit our Website: https://whereyoursmileshines.com/

WHO WE ARE LOOKING FOR:

• Previous work in a pediatric dental office is highly preferred (Eaglesoft experience preferred). Candidates who are familiar with dental terminology, procedures, and office workflows can hit the ground running.
• Experience managing a busy appointment schedule, minimizing patient wait times, and coordinating with clinical teams to ensure smooth patient flow.
• Proven ability to multitask and solve problems effectively in a dynamic environment. A Front Office Coordinator must juggle phone calls, patient check-ins, appointments, and administrative tasks efficiently.
• Familiarity with HIPAA guidelines and experience ensuring patient privacy and confidentiality, particularly when handling sensitive patient information.
• Strong communication and interpersonal skills (bilingual a plus).

RESPONSIBILITIES:

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.
• Collaborate with the dental team to find solutions to patient issues.

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages. New grads welcome!

Brink & White participates in E-Verify

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.