Front Desk & Patient Care Coordinator

Metro Physical & Aquatic Therapy; Selden (NY); On-site; USD 23,419 - 27,552; Full time

Job summary

Metro Physical & Aquatic Therapy in Selden, NY is seeking a Clinic Support Associate to handle front desk tasks and assist clinicians, ensuring a welcoming patient experience.

You will manage scheduling, patient check-in/out, data entry into EMR, and support therapy sessions with a compassionate, professional approach.

This is a long-term, hands-on role with opportunities to learn and grow within a dedicated healthcare team.

Qualifications

• High school diploma or GED required; medical office experience a plus.
• Experience with EMR systems is preferred and helpful.
• Strong customer service and communication abilities essential.
• Comfortable in a team environment and able to adapt quickly.

Responsibilities

• Greets patients and directs inquiries, ensuring a welcoming first impression.
• Manages appointment scheduling and check-in/out to optimize provider time.
• Supports clinicians during therapies and monitors patient flow.
• Performs accurate data entry into the EMR and maintains records.
• Handles faxes, phone calls, and patient communications with empathy.

Skills

Customer service

Communication

Teamwork

Time management

Problem solving

Education

High school diploma or GED

Tools

EMR systems

Google Suite

Job description

Metro Physical & Aquatic Therapy in Selden, NY is seeking a Clinic Support Associate to handle front desk tasks and assist clinicians, ensuring a welcoming patient experience.

You will manage scheduling, patient check-in/out, data entry into EMR, and support therapy sessions with a compassionate, professional approach.

This is a long-term, hands-on role with opportunities to learn and grow within a dedicated healthcare team.