Patient Access Specialist — Medical Office Concierge

St. Luke's Hospital; Chesterfield (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Day one benefits

Pension Plan

401K

FSA/HSA

PTO

Education Assistance

Job summary

St. Luke's Hospital in Missouri is seeking a diligent medical office professional to join our patient-centered team.

You will perform clerical, reception, and administrative duties, supporting check-in, registration, triage calls, and insurance verification with accuracy and empathy. This role emphasizes collaboration with the healthcare team, timely responses to electronic messages, and adherence to our mission and values.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a medical office or hospital setting preferred.

Responsibilities

• Handle clerical, reception and administrative tasks under supervisor.
• Check in/registration, triage calls and messages, verify insurance, and process check-out.
• Promote teamwork across healthcare staff to support patient care.
• Perform duties in alignment with St. Luke's mission and values.

Skills

Clerical duties

Reception

Administrative support

Phone triage

Insurance verification

Education

High School Diploma or equivalent

Tools

EMR software

Job description

St. Luke's Hospital in Missouri is seeking a diligent medical office professional to join our patient-centered team.

You will perform clerical, reception, and administrative duties, supporting check-in, registration, triage calls, and insurance verification with accuracy and empathy. This role emphasizes collaboration with the healthcare team, timely responses to electronic messages, and adherence to our mission and values.