Front Desk Patient Access Scheduling Specialist

sanford; Fargo (ND); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Fargo, ND seeks a Patient Access Representative to deliver extraordinary service as the first point of contact, on the phone or in the clinic. You will greet patients, verify demographics, collect payments, schedule appointments, and support telemedicine when needed, in a small clinic setting.

Responsibilities span registration, scheduling, and patient financial assistance coordination, with rotation Saturdays.

Qualifications

• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.

Responsibilities

• Greet patients, verify demographics and collect signatures.
• Create, scan & route documents or electronic forms; inform patients of documents.
• Establish financial responsibility and assist with arrangements; collect payments.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

BLS certification

Job description

Sanford Health in Fargo, ND seeks a Patient Access Representative to deliver extraordinary service as the first point of contact, on the phone or in the clinic. You will greet patients, verify demographics, collect payments, schedule appointments, and support telemedicine when needed, in a small clinic setting.

Responsibilities span registration, scheduling, and patient financial assistance coordination, with rotation Saturdays.