Front Desk & Operations Support Specialist

Leading Edge Administrators LLC; Tampa (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Leading Edge Administrators LLC is seeking an Office Services Specialist to provide reception and administrative support for Operations. You will open and process mail, scan and route correspondence, and maintain front desk duties.

Responsibilities include creating tickets, updating guides, managing imaged documents, and assisting with events and process improvements. Strong MS Word/Excel/Outlook/PowerPoint skills and confidentiality are essential.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Open, sort and prepare incoming correspondence for the appropriate recipient.
• Scan incoming correspondence and allocate as appropriate, including uploading into systems, creating tickets and tracking.
• Utilize established workflows; update and create support and process guides.
• Appropriately distribute imaged claims, appeals, adjustments and other member, provider, or other operational information.
• Research contact information for returned mail, contact the designated recipient/department for correct contact information and update in system.
• Process and maintain record of incoming and outgoing correspondence.
• Prepare mail merges to update documents for multiple recipients, address and apply postage.
• Perform reception coverage such as greet visitors, receive deliveries, maintain front desk records.
• Maintain office and break room supplies, place orders as needed. Put deliveries away.
• Assist with event planning including venue, food coordination, gifts, contract review, insurance certificates and payment.
• Maintain bulletin board and required postings.
• Support safety activities.
• Identify opportunities for process and office management improvements.
• Support all departments with administrative requests or projects

Skills

Communication

Teamwork

Attention to detail

Confidentiality

Problem solving

Adaptability

Education

High School Diploma or equivalent

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Leading Edge Administrators LLC is seeking an Office Services Specialist to provide reception and administrative support for Operations. You will open and process mail, scan and route correspondence, and maintain front desk duties.

Responsibilities include creating tickets, updating guides, managing imaged documents, and assisting with events and process improvements. Strong MS Word/Excel/Outlook/PowerPoint skills and confidentiality are essential.