Front Desk & Operations Specialist

Bomb Party Official; Pike Road (AL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) with match

Employee assistance program

Insurance (medical, dental, vision, &

Health savings account

Employee discount

Occasional product samples

Job summary

Bomb Party is seeking a reliable Receptionist and Operations Assistant to join our Customer Service team on-site in Pike Road, AL. You will be the first point of contact for visitors, vendors, and callers, process replacement requests, and support shipping-related tasks with accuracy and discretion.

The role emphasizes professional communication, meticulous records, and the ability to manage multiple front-desk priorities in a fast-paced, ever-changing environment.

Qualifications

• Professional, organized, and detail-oriented.
• Strong data entry and recordkeeping skills.
• Able to manage multiple front-desk priorities and maintain accuracy.

Responsibilities

• Process replacement requests and shipping errors accurately.
• Maintain complete and accurate documentation of replacements and communications.
• Monitor queues and follow up on open requests for timely processing.
• Greet, sign in visitors, and provide a welcoming, professional first impression.
• Answer, screen, and route calls and inquiries to the appropriate department.
• Receive, sort, and distribute mail, packages, and deliveries; coordinate vendor arrivals.
• Provide routine clerical support including data entry, scanning, and scheduling assistance.
• Maintain an orderly reception area and front-desk supplies.
• Meet productivity and accuracy targets and support other customer support tasks.

Skills

Front desk

Data entry

Microsoft Office

Customer service

Organization

Tools

Phone system

Email client

Job description

Bomb Party is seeking a reliable Receptionist and Operations Assistant to join our Customer Service team on-site in Pike Road, AL. You will be the first point of contact for visitors, vendors, and callers, process replacement requests, and support shipping-related tasks with accuracy and discretion.

The role emphasizes professional communication, meticulous records, and the ability to manage multiple front-desk priorities in a fast-paced, ever-changing environment.