Front Desk & Operations Coordinator

McLaren Racing Ltd; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) retirement savings plan with 2%

Disability benefits

Paid time off

Employee discounts

Job summary

Arrow McLaren, IndyCar team in Indianapolis, seeks an Office Coordinator to front-line our daily operations. You’ll welcome guests, manage calls, and coordinate tours while supporting finance processes and cross-functional teams.

The role blends administrative duties with internal communications and engagement initiatives. Ideal candidates bring 3–5 years of office experience, excellent customer service, and proficiency with MS Office and NetSuite.

Qualifications

• 3-5 years of administrative, office coordination, or workplace experience.
• Exceptional customer service and interpersonal skills with a professional, welcoming demeanor.
• Strong organizational, time management, and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to manage confidential and sensitive information with discretion.
• Proficiency in Microsoft Office applications and collaboration tools (Smartsheet preferred).
• Experience supporting office operations, workplace services, events, and visitor experiences.
• Comfort supporting conference room technology, audiovisual equipment, and teleconferencing platforms.

Responsibilities

• Serve as the primary front desk receptionist, welcoming guests, fans, and visitors with professionalism and enthusiasm.
• Manage and direct incoming phone calls, messages, and inquiries in a timely and professional manner.
• Coordinate and conduct facility tours for guests and fans, maintaining tour scripts and materials.
• Ensure conference room technology, digital displays, TVs, and teleconferencing equipment are operational.
• Monitor, order, and restock office, breakroom, and kitchenette supplies.
• Maintain cleanliness and readiness of breakrooms and meeting spaces.
• Support internal communications and employee engagement activities across the organization.
• Provide administrative and operational support across departments as needed.
• Assist with special projects, events, and other duties as assigned.
• Communications & Engagement: manage Team Updates email, fan mail responses, Papaya Post and intranet updates.
• Knowledge, Skills and Experience: cross-functional collaboration for positive workplace culture.

Skills

Front office operations

Customer service

Communication

Organizational skills

Discretion with confidential info

MS Office

Smartsheet

NetSuite

AV/conference tech

Event support

Tools

Smartsheet

NetSuite

Job description

Arrow McLaren, IndyCar team in Indianapolis, seeks an Office Coordinator to front-line our daily operations. You’ll welcome guests, manage calls, and coordinate tours while supporting finance processes and cross-functional teams.

The role blends administrative duties with internal communications and engagement initiatives. Ideal candidates bring 3–5 years of office experience, excellent customer service, and proficiency with MS Office and NetSuite.