Front Desk Opening Shift

Genesis Health Clubs; Saint Joseph (MO); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Genesis Health Clubs in Saint Joseph, MO seeks a friendly Front Desk Associate to greet members, answer questions, and handle check-ins. You’ll set a positive tone, deliver exceptional customer service, and support administrative tasks.

The role emphasizes strong communication, a passion for health and fitness, and the ability to tour prospective members. Prior customer service experience is preferred, basic computer skills required, and a welcoming, upbeat attitude is essential.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Responsabilités

• Greet members, prospective members and guests with enthusiasm.
• Provide a high level of customer service and resolve issues.
• Handle front desk duties including answering phones and member check-ins.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed and maintained.

Connaissances

Customer service

Communication

Positive attitude

Basic computer skills

Health & fitness passion

Description du poste

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency