Front Desk Part Time

Healthtrax Fitness & Wellness; Moorestown Township (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Healthtrax in Moorestown Township, NJ, is seeking a Front Desk Associate to join our team. You will be the friendly face greeting members, answering questions, and performing light administrative duties to create a welcoming atmosphere.

You should enjoy health and fitness, provide outstanding customer service, and be comfortable handling front desk tasks and tours for prospective members. A positive attitude and basic computer skills are essential to success.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Greet members and guests enthusiastically.
• Provide high-quality customer service and resolve issues.
• Handle front desk tasks including phone calls and check-ins.
• Give facility tours to prospective members.
• Ensure gym systems and processes are followed.
• Enforce facility rules and keep the space clean and safe.

Skills

Customer service

Communication

Positive attitude

Health & fitness passion

Basic computer skills

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency