Patient Services Front Desk Specialist

Primor Health; El Paso (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in El Paso, Texas is seeking a Patient Service Representative. This position involves greeting patients, managing check-ins, scheduling appointments, and answering queries regarding billing. The ideal candidate should have a high school diploma or GED, experience in a front office role, and be proficient in using EMR systems along with basic computer skills. Strong communication abilities and a commitment to patient privacy ethics are essential.

Qualifications

• Previous experience in front office or similar role preferred.
• Ability to navigate at a basic level within web-based applications.
• Strong commitment to HIPAA requirements and patient privacy.

Responsibilities

• Registering, scheduling and re-scheduling patients for appointments.
• Entering data for patients into an electronic medical record (EMR).
• Answering patient questions about billing and payments.

Skills

Organizational skills

Multitasking

Oral communication

Written communication

Problem-solving

Education

High school diploma or GED

Tools

Electronic Medical Record (EMR) system

Microsoft Office Suite

Job description

A healthcare provider in El Paso, Texas is seeking a Patient Service Representative. This position involves greeting patients, managing check-ins, scheduling appointments, and answering queries regarding billing. The ideal candidate should have a high school diploma or GED, experience in a front office role, and be proficient in using EMR systems along with basic computer skills. Strong communication abilities and a commitment to patient privacy ethics are essential.