Front Desk & Office Operations Specialist

cardamom; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Cardamom seeks a Front Desk & Office Administrator to greet visitors, manage calls, and coordinate mail and space usage at our Madison, WI office. This on-site role requires organization, proactive administration, and the ability to handle multiple tasks across facilities and operations.

The role supports leadership with onboarding logistics, vendor coordination, and record-keeping. Standard hours are 8:30 AM–4:30 PM, Monday–Friday, with some flexibility as needed.

Qualifications

• 1+ years in office administration, receptionist, or facilities coordination.
• Strong organizational and multitasking skills with high attention to detail.
• Warm, professional communication style.
• Ability to work independently and take initiative on day-to-day tasks.
• Ability to lift up to 25 lbs and perform light physical tasks.

Responsibilities

• Greet and direct visitors, customers, and staff in a professional manner.
• Answer and route incoming calls and generic emails.
• Manage incoming and outgoing mail and packages.
• Maintain visitor log and issue building access as needed.
• Coordinate conference room scheduling and prepare spaces.
• Oversee office supply inventory and place orders as needed.
• Serve as primary contact for building management and maintenance.
• Coordinate with vendors for maintenance, cleaning, and repairs.
• Ensure common areas are clean, stocked, and functional.
• Support office moves and workspace changes.
• Manage parking, building access, and badge administration.
• Provide general administrative support to leadership and teams.
• Assist with onboarding logistics for new employees.

Skills

Office experience

Organizational skills

Communication

Independence

Physical ability

Tools

Microsoft 365

Job description

Cardamom seeks a Front Desk & Office Administrator to greet visitors, manage calls, and coordinate mail and space usage at our Madison, WI office. This on-site role requires organization, proactive administration, and the ability to handle multiple tasks across facilities and operations.

The role supports leadership with onboarding logistics, vendor coordination, and record-keeping. Standard hours are 8:30 AM–4:30 PM, Monday–Friday, with some flexibility as needed.