Front Desk & Office Administrator

cardamom; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Cardamom seeks a Front Desk & Office Administrator to greet visitors, manage calls, and coordinate mail and space usage at our Madison, WI office. This on-site role requires organization, proactive administration, and the ability to handle multiple tasks across facilities and operations.

The role supports leadership with onboarding logistics, vendor coordination, and record-keeping. Standard hours are 8:30 AM–4:30 PM, Monday–Friday, with some flexibility as needed.

Qualifications

• 1+ years in office administration, receptionist, or facilities coordination.
• Strong organizational and multitasking skills with high attention to detail.
• Warm, professional communication style.
• Ability to work independently and take initiative on day-to-day tasks.
• Ability to lift up to 25 lbs and perform light physical tasks.

Responsibilities

• Greet and direct visitors, customers, and staff in a professional manner.
• Answer and route incoming calls and generic emails.
• Manage incoming and outgoing mail and packages.
• Maintain visitor log and issue building access as needed.
• Coordinate conference room scheduling and prepare spaces.
• Oversee office supply inventory and place orders as needed.
• Serve as primary contact for building management and maintenance.
• Coordinate with vendors for maintenance, cleaning, and repairs.
• Ensure common areas are clean, stocked, and functional.
• Support office moves and workspace changes.
• Manage parking, building access, and badge administration.
• Provide general administrative support to leadership and teams.
• Assist with onboarding logistics for new employees.

Skills

Office experience

Organizational skills

Communication

Independence

Physical ability

Tools

Microsoft 365

Job description

About Cardamom

The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes. Cardamom is cultivating a multidisciplinary teamof exceptional individuals with diverse skills and experiences inhealthcare— data, analytics, AI, and EHR application experts. We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises.Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.

Front Desk &OfficeAdministrator

at Cardamom

Madison, WI

Your role as a Front Desk &OfficeAdministrator

You’ll serve as the first point of contact for visitors and staff and are responsible for maintaining a well-functioning, welcoming office environment. This role combines front desk reception with hands‑on facilities coordination, making it well‑suited to someone who is organized, proactive, and comfortable wearing multiple hats. This is an on-site role. Standard hours are 8:30‑4:30 PM, Monday through Friday, but may flex as needed.

Front Desk & Reception

• Greet and direct visitors, customers, and vendors in a professional and friendly manner
• Answer and route incoming phone calls and general email inquiries
• Manage incoming and outgoing mail and packages
• Maintain visitor log and issue building access as needed
• Coordinate conference room scheduling and prepare meeting spaces

Facilities & Office Operations

• Oversee office supply inventory and place orders as needed
• Serve as the primary point of contact for building management and maintenance requests
• Coordinate with vendors for equipment maintenance, cleaning services, and repairs
• Ensure common areas (kitchen, lobby, conference rooms) are clean, stocked, and functional
• Support office moves, setup, and workspace changes
• Manage parking, building access, and key/badge administration

Administrative Support

• Provide general administrative support to leadership and cross‑functional teams as needed
• Assist with onboarding logistics for new employees (workspace setup, access provisioning)
• Track and approve invoices related to facilities and office operations
• Maintain organized records for vendor contracts, warranties, and service agreements

Our ideal Front Desk &OfficeAdministrator will have

• 1+ years of experience in an office administration, receptionist, or facilities coordination role
• Strong organizational and multitasking skills with a high attention to detail
• Warm, professional communication style
• Comfortable working independently and taking initiative on day‑to‑day tasks
• Ability to lift up to 25 lbs and perform occasional light physical tasks related to facilities

Bonus points for experience with the following

• Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel)
• Experience with customer service standards

What do we offer to ideal candidates?

To learn more about Cardamom’s culture and the benefits and overall work experience we provide, visit our Careers page.