Front Desk & Office Operations Coordinator

Mass Digital Health; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Mission-driven company culture

Employee development programs

Arcadian Community

Job summary

Arcadia is seeking a proactive Office Coordinator/Front Desk role to manage the reception area, greet visitors, issue badges, and coordinate conference rooms. The position also handles mail, packages, and everyday facilities tasks to keep the office running smoothly.

The ideal candidate will have strong interpersonal skills, attention to detail, and experience with scheduling portals (Google Calendar, Outlook).

Qualifications

• Front desk and office coordination experience preferred.
• Strong interpersonal skills and attention to detail required.
• Dependable, proactive, and able to work independently.
• Experience with scheduling/portal systems listed (Google Calendar, Outlook, etc.).

Responsibilities

• Greet visitors and candidates at the front desk and provide a welcoming first impression.
• Register day badges and manage visitor check-in via the office portal.
• Notify internal employees of guest arrivals.
• Manage conference room bookings and resolve scheduling conflicts.
• Coordinate mail/packages and pickup duties.
• Restock office supplies and kitchen items, refresh the space throughout the day.
• Maintain the coffee machine and coordinate vendor service when needed.
• Coordinate lunch orders and liaise with food/vendors as required.
• Assist with refreshing desk equipment and flag issues to IT or facilities.

Skills

Interpersonal skills

Attention to detail

Independent worker

Customer-focused

Tools

Google Calendar

Microsoft Outlook

Tactic

Cove Building Portal

Job description

Arcadia is seeking a proactive Office Coordinator/Front Desk role to manage the reception area, greet visitors, issue badges, and coordinate conference rooms. The position also handles mail, packages, and everyday facilities tasks to keep the office running smoothly.

The ideal candidate will have strong interpersonal skills, attention to detail, and experience with scheduling portals (Google Calendar, Outlook).