Front Desk Office Coordinator

Horwitz; New Hope (MN); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Horwitz in Minnesota, New Hope, is seeking a Front Desk / Office Coordinator to greet visitors, support multiple departments, and maintain an organized front office. You’ll handle phones, mail, and general inquiries with a professional tone and reliable follow-through.

The ideal candidate will have 2+ years of relevant experience, strong communication, and hands-on comfort with Microsoft Office and multi-line phone systems.

Qualifications

• 2+ years in receptionist or admin roles preferred.

Responsabilités

• Greet visitors and route inquiries in a professional manner.
• Coordinate mail, packages, and deliveries; support office operations.

Connaissances

Customer service

Verbal communication

Written communication

Organizational skills

Time management

Multitasking

Attention to detail

Problem solving

Independence

Team collaboration

Front desk presence

Formation

High school diploma or equivalent

Outils

Microsoft Office

Microsoft Teams

Outlook

Excel

Phone systems

Description du poste

At Horwitz, we don’t just offer jobs—we build careers. For over 100 years, we’ve been a leader in HVAC, plumbing, electrical services, delivering exceptional service while fostering a supportive and innovative workplace. Joining our team means working with passionate professionals in a culture built on safety, accountability, professionalism, motivation, curiosity, and a can-do attitude.

We’re committed to your growth with training, mentorship, and advancement opportunities. Along with competitive benefits—you’ll be part of a company that values its employees and makes a positive impact in the community. Join Horwitz and become part of a legacy of excellence and opportunity.

Front Desk / Office Coordinator

The Front Desk / Office Coordinator serves as the first point of contact for employees, visitors, clients, and vendors, playing a key role in creating a positive and professional experience for everyone who enters the organization. This position is responsible for supporting daily office operations by creating a welcoming environment, assisting employees and visitors, coordinating office needs, and providing administrative support across multiple divisions. The ideal candidate is highly organized, customer-focused, and enjoys working in a dynamic environment with a wide variety of responsibilities. This position plays an important role in supporting employees and contributing to the overall success of Horwitz through a commitment to its core values: Safe, Accountable, Professional, Motivated, Can Do, and Curious.

Key Responsibilities

• Reception and Front Desk Support
  Greet visitors, clients, vendors, and employees in a professional, welcoming manner.
  Answer and route incoming phone calls.
  Receive, sort, and distribute incoming mail and packages.
  Coordinate outgoing mail, shipments, courier services, and certified mail.
  Respond to general office inquiries and direct requests appropriately.
  Maintain a clean, organized, and professional front desk area.
• Office and Facilities Support
  Assist with ordering, organizing, and restocking office supplies and paper.
  Maintain common areas, kitchens, and meeting spaces.
  Report building maintenance, cleaning, and facility issues.
  Order business cards, nameplates, and other office materials.
  Support the Horwitz company store, including inventory and employee requests.
• Meeting and Event Coordination
  Assist with scheduling meetings, company events, retirement celebrations, and employee gatherings.
  Assist with coordinating conference room scheduling.
  Prepare and tidy meeting rooms before and after meetings.
  Arrange catering, refreshments, and supplies for meetings, trainings, and company events.
  Send employee announcements and event communications as needed.
  Register employees for classes, memberships, company events, and other activities.
• Administrative and Team Support
  Perform administrative tasks including printing, scanning, copying, filing, data entry, and document preparation.
  Assist with new employee onboarding, including workspace setup, welcome materials, and first-day coordination.
  Provide administrative support to multiple departments.
• Perform other duties as assigned.
• Demonstrate Horwitz's core values and a commitment to continuous improvement.

Skills And Abilities

• Excellent customer service and interpersonal skills with the ability to create a positive first impression.
• Strong verbal and written communication skills.
• Excellent organizational, time management, and multitasking abilities.
• Strong attention to detail and accuracy.
• Proactive problem-solving skills and initiative.
• Ability to work independently and collaborate across all levels of the organization.
• Professional front desk presence and telephone etiquette.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency in Microsoft Office (Teams, Outlook, Word, Excel, and PowerPoint), including document creation, calendar management, meeting coordination, and spreadsheets.
• Ability to quickly learn new software, office systems, and technology.

Education And Experience

• 2 or more years of experience in a receptionist, front desk, administrative assistant, office coordinator, or similar customer-facing administrative role preferred.
• Experience supporting multiple departments or working in a fast-paces office environment preferred.
• Experience using office technology, including multi-line phone systems, copiers, scanners, printers, and other standard office equipment.