Front Desk & Office Concierge — Compassionate Cemetery Support

Catholic Funeral & Cemetery Services; Milwaukee (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Insurance options

Retirement benefits

Paid time off

Job summary

Catholic Funeral & Cemetery Services in Milwaukee seeks a compassionate, organized office professional to be the first point of contact for families at Mt. Olivet Cemetery. You will coordinate calls, duties, and details to support a sensitive, ministry-focused environment.

The role emphasizes empathy, strong communication, and ability to navigate the Order of Christian Funerals, offering a meaningful presence on difficult days. Bilingual Spanish is preferred.

Qualifications

• Experience in an office environment performing administrative duties.
• Interest in working in a Catholic environment. This is about calling, not checkboxes.
• Excellent customer service and service recovery skills.
• Empathy and compassion for people in need.
• Ability to coordinate with internal departments.
• Ability to work amidst interruptions and manage tasks.
• Computers, software, and technology aptitude.
• Spanish language ability preferred.
• Valid Driver’s License.

Responsibilities

• You will be the face and voice of Mt. Olivet Cemetery — the first contact families meet and the sign of welcome.
• You will keep the office running as the steady center — coordinating duties to free others to support families.
• You will build knowledge of cemetery operations and guide families through the Order of Christian Funerals and options.

Skills

Office experience

Customer service

Empathy and compassion

Bilingual in Spanish

Strong communication

Organizational skills

Job description

Catholic Funeral & Cemetery Services in Milwaukee seeks a compassionate, organized office professional to be the first point of contact for families at Mt. Olivet Cemetery. You will coordinate calls, duties, and details to support a sensitive, ministry-focused environment.

The role emphasizes empathy, strong communication, and ability to navigate the Order of Christian Funerals, offering a meaningful presence on difficult days. Bilingual Spanish is preferred.