Administrative Assistant & Receptionist

Catholic Funeral & Cemetery Services; Milwaukee (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Insurance options

Retirement benefits

Paid time off

Job summary

Catholic Funeral & Cemetery Services in Milwaukee seeks a compassionate, organized office professional to be the first point of contact for families at Mt. Olivet Cemetery. You will coordinate calls, duties, and details to support a sensitive, ministry-focused environment.

The role emphasizes empathy, strong communication, and ability to navigate the Order of Christian Funerals, offering a meaningful presence on difficult days. Bilingual Spanish is preferred.

Qualifications

• Experience in an office environment performing administrative duties.
• Interest in working in a Catholic environment. This is about calling, not checkboxes.
• Excellent customer service and service recovery skills.
• Empathy and compassion for people in need.
• Ability to coordinate with internal departments.
• Ability to work amidst interruptions and manage tasks.
• Computers, software, and technology aptitude.
• Spanish language ability preferred.
• Valid Driver’s License.

Responsibilities

• You will be the face and voice of Mt. Olivet Cemetery — the first contact families meet and the sign of welcome.
• You will keep the office running as the steady center — coordinating duties to free others to support families.
• You will build knowledge of cemetery operations and guide families through the Order of Christian Funerals and options.

Skills

Office experience

Customer service

Empathy and compassion

Bilingual in Spanish

Strong communication

Organizational skills

Job description

Location: Mt Olivet Cemetery 3801 West Morgan Avenue Milwaukee, Wisconsin 53221

Do you want to be a calming presence for someone on one of the hardest days of their life? Tired of office work that just moves paper — and want your organization and people skills to actually matter to someone? Looking for a workplace with values you don't have to leave at the door?

In this job…

• You will be the face and voice ofMt. Olivet Cemetery — often the very first person a family meets and the first sign to them that they've been received, not processed. A good first impression isn't just professionalism here -it's the beginning of genuine accompaniment.
• You will keep the office running as the steady center — coordinating office duties, calls, and details so that all team members are free to be fully present with families. This operations excellence creates the space for ministry to happen.
• You will build real knowledge of cemeteryoperations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask.

Compensation and Benefits...

• Starting wage of $20 per hour
• Full benefits package including insurance options
• Retirement benefits
• Paid time off

Get to know us…

CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families.

The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen

www.cfcsmission.org

https://www.ncregister.com/blog/finding-solace-in-a-cemetery

We’re looking for someone with…

• Experience in an office environment, performing administrative duties, receiving multiple inbound calls, and having direct contact with the public
• Interest in working in a Catholic environment. This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission.
• Great customer service and service recovery skills
• Empathy and compassion for people in need
• Ability to coordinate with internal departments
• Skills in completing work amidst interruptions and starting and stopping
• Computers, software, and technology aptitude
• Bilingual in Spanish (preferred)
• Valid Driver’s License